Tigaroua stands behind the quality of everything we sell. If you are unsatisfied for any reason, we do accept returns for items ordered through the tigaroua.com website. All returns are accepted within 15 days of purchase. In order to receive a refund, you must provide proof of purchase.
Refund requests are submitted immediately. Returns are usually processed within 5-10 business days. Depending on the bank, credit and debit cards can take up to 30 days to appear on your statement.
All refunds will be issued to the card used for purchase
You will be sent an email notifying you of the refund
Once issued, a refund cannot be cancelled
All sales are FINAL on sale products from Tigaroua, final sale products cannot be returned for exchange, credits, or refunds.
How to Send Us Your Return
After you have contacted customer service and received a return authorization form, you will need to print the form. This form will provide us with all the details we need to expedite your return. Simplay place this authorization form in the box with the item(s) you are returning.
If you need to exchange an item for a different size, please email firstname.lastname@example.org to request an exchange. You will then need to ship your exchange along with a printed return authorization form. Once we receive your exchanged item, we will ship out the new one. Once your item(s) are received, it generally takes 5-10 business days to process the exchange.